Customer Service Manager - State Farm Agent Team Member Princeton, NJ

Customer Service Manager - State Farm Agent Team Member

Full Time • Princeton, NJ
Benefits:
  • Company parties
  • Free food & snacks
ROLE DESCRIPTION: 

We are looking for a FULLY LICENSED team member (preferably bilingual with Spanish language skills) to head our customer service operations.  Our ideal hire is an honest, hard working and punctual person who is driven to grow our book of business with integrity and diligence! Please note that ONLY LICENSED CANDIDATES  will be considered.

RESPONSIBILITIES: 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
QUALIFICATIONS:
  • Need to be currently licensed in Life, Property and Casualty.
  • Prior State Farm experience is desired but not crucial.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • 401 K
  • Valuable career-building experience
Compensation: $23.00 - $30.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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